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Customer information & policies
Help with your Khmer Travels account, booking or payment.
Last updated: 2026-09-30
Email support@khmertravels.com or use our support page. Include your booking reference, travel date, device type, app version and a description of the issue. Never send passwords, verification codes or complete card details. Report accessibility issues and security concerns through the same contact.
My account and bookings · Delete account · Privacy · Terms · Cancellations and refunds. For urgent travel, include your departure time and booking reference. A support message alone does not change or cancel a supplier booking.
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Use one account for saved requests, booking actions, and future wallet features.
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Use the 6 digit OTP to verify your email address before creating your password.
Password must be at least 8 characters and include letters and numbers.
We will send a one-time code to verify the account before changing the password.
Use the 6 digit OTP from your email to continue to password reset.
Choose a secure password with at least one letter and one number.