Customer information & policies

App Permissions

Only grant access needed for the action you choose.

Last updated: 2026-09-30

Network and files

Internet access loads the catalog, account pages, bookings and checkout. When you choose to upload a photo or travel document, a system picker offers files or supported capture options. Only the files you select are sent for that action. You can browse without uploading documents. The app can download and share your ticket when you request it.

Your controls

On iOS, a camera or photo-library prompt may appear when you choose that upload source; you may decline and choose another source. The Android app declares internet access and uses system file selection. Microphone access records voice messages only when you choose Record. Camera and photos support selected chat attachments. Notification permission is requested when you choose Enable device notifications. You can decline any of these and continue using other features. This release does not request location, contacts or advertising tracking. Manage permissions in your device settings. Clearing saved content removes the app’s wishlist and catalog cache; account deletion is a separate action.